Complaints Desk

ArtEZ offers one complaints office for all complaints, disputes, and mediation.


A student or employee who is confronted with undesirable conduct, or who experiences a dispute with the organization, a manager or colleague, or who feels disadvantaged because of a decision taken by a head, director or board, can report this to the Complaints desk (in Dutch: Klachtenloket). This office will give confidential advice on which person or body to turn to for help.

Complaints can be submitted by email to: (administered by Karoline Kleinburink).